This guide takes you step by step to discover the world of digitalization, starting from what it is exactly, going through the situation of small and medium Italian companies, and then ending up with a series of ideas on how to tackle it in small steps.
While you cannot control what your unhappy customers are going to say around when something goes wrong, you can (and should) avoid these 3 mistakes that although not glaring risk to ruin the image of your company and undermine your reputation.
Did you know that it costs five times as much to attract a new customer, than to keep an existing one? Yep, that's right: 5 times more. So you better know which ones are your most precious customers and nurture them, if you don't want to see them leave and go to the competitor!
Ever wondered how some business owners just seem to always take the right decisions and never make a false move? Is it just a matter of luck, or are they super-humans?!
Ever double-clicked an xml invoice you've downloaded and then felt dizzy?! If you're anything like my mum, I bet you have. Good news is, it doesn't have to be that way!
Whether you're already an experienced business owner or still a novice, the cloud can help you with the management of your company.
Many small business owners complain about the big slice of their time spent in the office registering and fulfilling orders, drafting offers, creating transport documents and issuing invoices. All tasks that would require the help of an employee.